Ability to adopt behaviour to help enhance the image of the profession and understand the social environment of road transport and the rules governing it.
Contents:
Behaviour of the driver and company image.
Importance for the company of the standard of service provided by the driver.
Role of the driver and people with whom the driver will be dealing with.
Vehicle maintenance and work organisation.
Working periods and breaks whilst driving.
Tachograph use, managment and penalties associated with misuse.
Periodic Training.
Key Learnings:
On completion of this module you will be able to:
Describe how quality of work and vehicle maintenance reflects the image of the company.
Identify work situations or other situations that may cause stress
Describe which cots are directly influenced by the way the work is planned
Describe how to deal with different people, such as enforcement officers, staff of (un) loading sites.
Understand the Regulations governing working periods, rests and break periods.
Know and understand the function of the Analog and Digital Tachograph.
Driver responsibilities in the checking procedures for vehicles.
